Meet Our Admin Team

One-Eighty Counseling | Administrative Staff

Sarah Coates
Practice Owner

Named Johnston County's 2018 Dynamic Entrepreneur,  Sarah is the founder & owner of One-Eighty Counseling P.A. She started the group in 2007 and has facilitated the company's growth to become one of the largest Mental Health & Substance Abuse private practices in both Johnston & Wake counties.  Sarah is a Licensed Clinical Mental Health Counselor licensed in North Carolina (LCMHC), Nationally Certified Counselor (NCC) and Distance Credentialed Counselor (DCC). The Distance Credentialed Counselor (DCC) identifies those professional counselors who are uniquely trained in best practices for delivering traditional counseling through technological means. DCCs have met nationally established distance counseling criteria and adhere to the National Board for Certified Counselors (NBCC) Code of Ethics and Policy Regarding the Provision of Distance Professional Services.

These days, Sarah mainly focuses on business development, marketing and oversees the overall functioning of the practice. She does carry a very small caseload of clients and specializes in treating female adolescents and adults with trauma, anxiety disorders, panic, and stress. She can also provide treatment for mood disorders, depression, self-harming, divorce/separation, grief & loss, relationship issues & maternal mental health concerns. In addition she provides faith based or spiritually integrated psychotherapy when requested by the client. As a fully trained EMDR therapist (Eye Movement Desensitization and Reprocessing Therapy), Sarah provides trauma focused care. She also regularly integrates Cognitive Behavioral Therapy (CBT), Acceptance & Commitment Therapy (ACT), Yoga therapy, Mindfulness and Motivational Interviewing.

Sarah currently serves on the Campbell University Counselor Education Advisory Board and the North Carolina BCBS Provider Advisory Group. She is available for speaking engagements to promote mental health wellness & education for churches, schools, organizations, corporations & Employee Assistance Programs. She regularly speaks to groups about "squashing the stigma around seeking out mental health treatment", something of which she is very passionate in promoting. Sarah also provides business coaching and mentoring for female entrepreneurs. She has established herself as a successful entrepreneur in Southeastern NC and assists women in launching and expanding their vision. She easily relates to the entrepreneurial mom who has a dream in her heart and wonders how to balance family and business while developing that dream.

You can reach Sarah for Business Coaching & Mentoring or for speaking engagements at 919-772-1990 ext. 225.


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Jennifer Latsha
Practice Manager

Jennifer comes to us with a love for the healthcare field and a broad expertise in many aspects of it. From administrative to billing to management, Jennifer has experience with it all. She received her Inpatient / Outpatient Billing and Coding Certificate with High Honors from Fayetteville Technical Community College and went on to receive her Certification as a Professional Coder with the AAPC in 2012.

Her primary focus is on providing excellent customer service and making sure that our client's and counselor's needs are well taken care of. In order to make this happen she makes sure that our claims are filed efficiently and properly so that the client's insurance benefits can be utilized at their maximum benefit.

In her free time, Jennifer cherishes raising her two children, Connor and Samantha. She also enjoys cooking, taking trips to the beach and spoiling her dogs, Piper and Tina.

Please feel free to contact Jennifer if you have any questions regarding your insurance and billing and she will be glad to help you.

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Sequoia Miller
Lead Billing & Insurance Coordinator

Sequoia Miller is a born and raised North Carolina native with a sweet southern charm. She has an Associates of Science degree in Behavioral Science from Campbell University and is in the process of completing a Bachelors degree in Psychology at Campbell. Her passion for mental health started at a young age as she realized the impact of living with and caring for her relatives suffering from mental illnesses. 

Sequoia is responsible for all patient billing and insurance processing for the practice and will gladly help you with your insurance questions. 

In her free time, Sequoia enjoys hanging out with friends and family.

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Zachary Russell
Insurance & Billing Coordinator

Zack comes to us from Connecticut where he worked at a Substance Abuse Clinic for several years as a Care Coordinator. He has a bachelor’s degree in Psychology with a concentration in Mental Health which he hopes to pursue further into the Counseling field. Mental Health is a matter that is near and dear to Zack’s heart from early on, and he is excited to serve as a part of the One-Eighty team. In his free time, he volunteers with his church, is a strategy game enthusiast, motorbikes, slacklines, and cooks.

Sarah Garner
Billing & Insurance Coordinator
Sarah has called North Carolina home for 16 years. She earned her Bachelor of Science Degree in Psychology with an emphasis in Christian Counseling at Liberty University in 2013. Sarah has a passion for the mental health field and aims to make a difference wherever she serves. She has previous experience working in a variety of non-profits and more recently as an administrative assistant serving clients and helping with insurance and billing duties. Sarah is happily married and a mother of 4 beautiful children. She enjoys spending time with her family, baking, sewing, and serving others.
Sara Bingham
Office Coordinator | Garner

Sara began her career teaching at Johnston Community College as an instructor for their Pharmacy Technology Program. She holds an Associate Degree in Applied Science with a course of study in Pharmacy Technology that she received from Johnston Community College. After 4 years of teaching, Sara felt called to go back to school and she earned her Bachelor's Degree in Healthcare Management at the University of Mount Olive.

Sara has always had a passion for the healthcare field. She has a heart to provide genuine care for the emotional and physical well-being of others and is excited to be a part of the One-Eighty Counseling team. Sara enjoys spending her free time with family and friends and is very involved in her church.

Sara is responsible for all Patient Coordination for the Raleigh office. She is the bright cheery voice you hear when you call in to schedule your appointment. 


Lauren Dunbar
Office Coordinator | Holly Springs & Apex

Lauren was raised in Cary, NC, and then she attended the University of North Carolina at Charlotte where she earned her Bachelor of Arts in Psychology. She also earned her minor in Spanish there and graduated with honors. Lauren is very passionate about helping people and loves learning all she can about mental health. She strongly believes that individuals who take care of their mental and emotional well-being are setting themselves up to thrive in life. Lauren has always dreamed of going back to school to pursue a Master’s degree in Clinical Mental Health Counseling and plans to fulfill that dream soon. Outside of work, Lauren enjoys spending time with her fiancé and their two children.

Susan Price
Front Office Coordinator | Garner
Susan comes to us with over seven years of experience in the medical field as a Front Desk Coordinator, where her love for healthcare began.  From experience in family care to substance abuse patients and everything in between, she's always held mental health close to her heart since losing a family member and friend to suicide.  Her passion is helping others overcome their hurt and brokenness from past experiences and move forward in confidence and healing. She’s always felt called to serve and help others and is so excited to be a part of the One-Eighty Counseling team where she can continue pursuing her passion.  Happy to assist you, she’s the one you’ll see behind the desk when you walk in the door for your appointment.

Susan is a wife and mom to three, one of four leaders in Three Four One Women’s Ministry, active in her church and has a heart for Mission work. In her free time she enjoys traveling often, writing and photography.

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Ericka Rodgers
Front Office Coordinator | Cary

Ericka was born and raised in Jacksonville, North Carolina and attended the University of North Carolina at Pembroke earning her Bachelor of Arts in Psychology.  She is in the process of completing her Masters of Arts in Psychology. She comes to us many years of experience in the medical field as a front desk coordinator.  Ericka is passionate about helping others with mental health struggles and giving back to her community. She has felt her purpose in life is to be resourceful and serve those to create happy and healthy lives!  Ericka joins the One-Eighty Counseling team with enthusiasm where she can grow and develop her future career.

In her free time, Ericka enjoys binge watching movies, spending time with family, and freelance makeup.
Alexa Smith
Front Office Coordinator | Raleigh
Alexa is originally from Southwestern Virginia, but has since made North Carolina her home. Alexa obtained her educational certificate in American Sign Language Interpretation in 2015 from Virginia Highlands Community College. After entering the workforce for a few years, Alexa made the decision to return to school. She is now attending North Carolina Central University to obtain her bachelor’s degree in psychology, with plans of pursuing her masters and doctorate in psychology. Alexa has a strong customer service background; she has worked in key roles and administrative positions for doctors’ offices as well as physical therapy, occupational therapy, and speech therapy companies. Alexa has a strong drive to help people and serve her community - her passion is centered around children and ensuring that they are in safe and loving environments.

In her spare time, Alexa spends time with her son, creates digital art, and works as a freelance makeup artist. She also enjoys working out, reading, and re-watching her favorite shows.

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